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Support FAQ
Quick answers before you reach out
How do I get started?▾
Choose a plan, complete checkout, and your login credentials arrive by email within minutes. Add them to the app on your device and you're watching instantly.
What devices are supported?▾
Android, iOS, Windows, Smart TVs (Samsung/LG), Fire TV, and MAG/Enigma2 set-top boxes. See the Devices page for a setup guide per device.
How many devices can I use at once?▾
This depends on your plan's connection limit — Basic includes 1, Standard includes 3, Premium includes 5 simultaneous streams.
Is there a free trial?▾
Contact support to ask about a short trial period before committing to a plan.
Can I cancel anytime?▾
Yes — there are no contracts. Cancel whenever you like with no cancellation fees.